Searching for cloud-based call center software? We can help!
Cloud call center software computing technology gives you the opportunity to improve and extend your existing capabilities, helping you achieve a more efficient and cost-effective means to run your business — with many advantages.
- Save money: Avoid the high cost of in-house coders to develop needed call center capabilities not found in your original call center suite.
- Eliminate costly maintenance: Nothing to install, no capital expenditure and no need for internal technical expertise.
- Unlimited on-demand scalability: The bandwidth and capabilities are available to meet your growing needs.
We'll help you select the call center software solution that’s right for you
Outsource Consultants are call center experts with over 20 years of outsourcing industry experience that have spent thousands of hours vetting and analyzing the strengths and specializations of the industry cloud-based call center software solutions. Let us help you find the cloud-based software that best fits your requirements.
Our cloud-based technology partners have proven, stable, cost-effective cloud contact center software solutions including:
- Inbound Automatic Call Distribution (ACD) with Skills-Based Routing
- Outbound Predictive Dialer/Preview Dialer
- Cloud Routing (a unified queue in the cloud)
- Digital Recording
- Voice Broadcast
- Customized Interactive Voice Response (IVR) Solutions
- Call Tracking and Robust Reporting
If you are a company looking to outsource with a call center, fill out the form and get a free consultation at no charge!